Our Privacy Policy
Vehicle Consulting East (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.Our Privacy Policy
Vehicle Consulting East (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.vehicleconsultingeast.com (“Website”) and use our services.
Information We Collect
We may collect the following information when you interact with our Website or services:
First name, surname, email address, mobile phone number, company name, job title, fleet size, service interest, and how you heard about us.
Technical Information:
IP address, browser type, device information, and usage data.
Cookies and Tracking Data:
For analytics, advertising, and improving user experience (see Cookie Policy).
How We Collect Information
Through contact forms, quote forms, and Calendly booking forms.
Through analytics and advertising pixels (Google Analytics, TikTok Pixel, Facebook Pixel).
When you subscribe to our email marketing via Mailchimp.
How We Use Your Information
To respond to inquiries and provide requested services.
To improve our Website and marketing performance.
For remarketing and advertising purposes.
To comply with legal obligations.
Cookies and Tracking
We use cookies and similar technologies for:
Functionality: To ensure the Website works correctly.
Analytics: To measure site usage (Google Analytics).
Advertising: To track performance and optimise ads (TikTok, Facebook)
For details, see our Cookie Policy.
Advertising & TikTok Pixel
We use the TikTok Pixel and Facebook Pixel for advertising and tracking user behavior to measure ad performance and improve relevance.
By using our Website, you consent to TikTok and Facebook collecting and processing data as described in their privacy policies.
You can opt out of targeted ads via your browser settings or the cookie consent banner
Sharing Your Information
We do not sell or share your data with third parties for marketing.
We may share information:
With service providers (e.g., hosting, email providers) under strict confidentiality agreements.
When legally required.
Legal Basis for Processing (GDPR)
We process your data based on:
Consent: For cookies, marketing, and tracking.
Legitimate Interest: For improving services and responding to inquiries.
Legal Obligation: Where required by law.
Your Rights (GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing at any time.
Request a copy of your data in a portable format.
To exercise your rights, contact us at:
Email: jess.webb@vehicleconsulting.com
Security
We use SSL encryption and host on secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain data only as long as necessary for the purposes stated above or as required by law.
Childrens Privacy
Our Website is intended for users over 18. We do not knowingly collect data from children.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be on this page.
Contact
If you have any questions, contact us at:
Vehicle Consulting East
Mulberry Cottage Moat Lane Rougham Bury St Edmunds Suffolk IP30 9JZ
Email: jess.webb@vehicleconsulting.com
Privacy
Our Website is intended for users over 18. We do not knowingly collect data from children.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be on this page.
Contact
If you have any questions, contact us at:
Vehicle Consulting East
Mulberry Cottage Moat Lane Rougham Bury St Edmunds Suffolk IP30 9JZ
Email: jess.webb@vehicleconsulting.com
Last updated: 10th June 2026